Today, I want to let my patients know when and where to either renew or update their patient information on the MSDH-MMCP website. Below you will find a step-by-step guide to show you what to do once you have logged into the patient portal, along with FAQ’s on what information will need to be renewed versus updated.
I have my Patient Registry ID Card and I don’t know if I need to RENEW or UPDATE.
When you obtain your Patient ID Card from the MSDH-MMCP, your license fee is for one year. However, your practitioner may give you a shorter time for your certification. In that case, after you revisit your practitioner and they issue a new certification, you will need to “create a patient UPDATE” to extend the timeframe on your license.
- There is no charge for a patient update.
- At the end of the annual license, you will need to “create a patient RENEWAL” and pay the fee again.
EXAMPLES OF REASONS TO UPDATE:
- Name change (got married)
- Email address
- Phone number
- Residence address changed
- Mailing address changed
- Received a new certification from a practitioner
- Caregiver information needs updating
- Need to submit additional documentation
- The practitioner only certifies you for 3 months at a time
EXAMPLE OF WHEN TO RENEW:
- You have had your Patient ID Card almost 1 year and it is about to expire.
IF YOUR CARD HAS EXPIRED: Call MSDH-MMCP for assistance at 601-206-1540
HOW TO CREATE A PATIENT UPDATE:
- Login to the MMCP patient portal
- Choose CREATE a new application
- Click “I am a Patient” →“Patient update” → “Create Application”
- Next, you will need to select the license number (your PATS number on your card) that you want to update.
- Next, you will need to answer “Yes” to all items you want to update:
- Name (if you are changing your name, supporting documents will be required.)
- i.e. marriage license, divorce papers, new driver’s license
- Email address
- Phone number
- Change residence or mailing address
- Update Practitioner Certification
- Submit an additional document
- Name (if you are changing your name, supporting documents will be required.)
After you answer yes to all applicable changes, click SAVE at the bottom.
- If you are updating your Practitioner Certification, you must answer YES to that question.
- on the “Certifying Practitioner/Condition Information Tab”, you must click “View Available Certification”
- then choose the most recent date of your visit
- click “UPDATE”
- SAVE at the bottom
- Proceed through the rest of the application, SUBMIT at the end.
If you need help, please call 601.206.1540.
